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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Salamacha

March 13, 2025

5  out of  5
rating by Richard Salamacha
"Laura is a great agent. She doesn’t mind helping an old guy out like me and really explaining the policies. I highly recommend her and her team for a kind and honest conversation."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Emily Wolff

March 12, 2025

5  out of  5
rating by Emily Wolff
"Very kind team! Laura is so fun and genuine, you’re in good hands here!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Meredith Peccolo

February 24, 2025

5  out of  5
rating by Meredith Peccolo
"Laura Ash is the BEST! She is knowledgeable, professional, and genuinely caring. Laura is quick to respond, incredibly patient, and goes above and beyond. She takes the time to explain every detail, ensuring I have the best coverage for my needs. I can’t recommend her highly enough—if you need an insurance agent who truly cares about her clients, Laura is the one to call."
We responded:
"You are so sweet Meredith!!! Thank you for taking the time to write this awesome review. We love working with you all and reading this means so much to me. You all are truly the best and thank you for your business!!"
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Lonnie Scoggins

January 24, 2025

5  out of  5
rating by Lonnie Scoggins
"Weve been with State Farm for over 20yrs. Laura is our newest agent in Knoxville TN. She is by far the easiest most cherful and exceptionally Helpful Agent ive ever had in my 52yrs of being Insured. If she is not your agent I Highly Recommend her for ALL of your INSURANCE needs. You wont be dissapointed with Her! She is Extremly Nice. I like that! Thank you Laura. I Appreciate people like you."
We responded:
"You are so sweet!!! I really enjoy working with you all and I am so glad i could help you today! You guys are awesome and definitely office faves!!! Your review made my day! Thank you!!"
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Frank Croce

January 17, 2025

5  out of  5
rating by Frank Croce
"Laura is fantastic! She communicates so well. I would recommend her to anyone and everyone!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jackie Huff

January 15, 2025

5  out of  5
rating by Jackie Huff
"Laura and her team handle all our insurance needs. They are thoroughly and personable. Very happy!!"
We responded:
"Thank you Jackie! You are so fun to work with and we really appreciate your kindness when you call! You guys mean a lot to us!"
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Angela Eaglin

January 10, 2025

5  out of  5
rating by Angela Eaglin
"The Laura Ash team is top notch! Melody gave such great customer service when I called! I couldn't be more happy with the the way I was treated and with the service I received."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know your service with Melody was great! If you ever have any questions or need assistance, we’re here to help!"
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Nina Mogadam

January 6, 2025

5  out of  5
rating by Nina Mogadam
"Laura is a pleasure to work with and is truly the kindest! She is extremely reliable and a great person all around. Highly recommend working with her!"
We responded:
"Nina, you have been so fun to work with and get to know! You are the best and so kind! I look forward to working with you more!"
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Josh Feller

November 25, 2024

5  out of  5
rating by Josh Feller
"Wonderful crew, always so helpful and friendly! Thank you guys for all you do for us!"
We responded:
"We all enjoy working with your family and we are so happy to have you as our friends and customers! Thank you for the five stars!"
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Robert SULLIVAN

November 7, 2024

5  out of  5
rating by Robert SULLIVAN
"So very helpful resloving my needs? A true professional."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us!"
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Kelly Stutler

November 5, 2024

5  out of  5
rating by Kelly Stutler
"Excellent communication and a great experience! I would recommend Laura to anyone!"
We responded:
"We’re honored by your positive feedback! We are so thankful for you! You are the best!"
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Bryan Sambat

October 29, 2024

5  out of  5
rating by Bryan Sambat
"A big thank you to Laura Ash, Melody and the rest of the team at Laura Ash State Farm for driving my recent claim to completion! Recently, the team helped coordinate the timely processing of my vehicle claim with groups within and outside of State Farm. Their joint effort led to an equitable assessment and likely reduced the amount of time my truck is out of service by several days, if not a week. This is critical because I'm using my truck nearly full-time for voluntary electrical repairs in a small community affected by Helene. We've been with Laura Ash State Farm for quite some time and have not considered changing insurers. Their recent assistance is a testament to why - their sense of urgency is once again resulting in less down time. This is of particular importance right now because there are other matters that require attention, and those matters have their own sense of urgency. Thanks again!...bryan"
We responded:
"Thank you Bryan! We are so happy to get you back on your feet after that crazy situation!! You are the best and we all really appreciate your business and allowing us to help you and your family!"
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Sorin

October 28, 2024

5  out of  5
rating by Sorin
"Laura was professional & able to save us almost half of what we were paying elsewhere. Referred to family and friends. Thank you!"
We responded:
"Thank you Sorin! We are so happy we could save you money and also provide the best coverage! You guys are so great to work with! Thank you again!"
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Linda Wiseheart

October 17, 2024

5  out of  5
rating by Linda Wiseheart
"Laura Ash is the BEST insurance agent I have ever done business with in the 46 years that I have had insurance! She devotes her time, energy and attention to the needs of her clients with enthusiasm, dedication, and expertise. My husband and I have: homeowner's, car, life, and soon (new to me) Medicare Supplemental Insurance. Laura always takes the time to explain which policies will work best for our family and searches for savings for us. I signed up for the Safe Driving program this year and saved hundreds of dollars on my car insurance premium! If there were ten stars for an Insurance agent, Laura Ash would certainly deserve them. I highly recommend her and her wonderful staff for all of your insurance needs."
We responded:
"Linda, you are SO sweet for this amazing shout out and FIVE-star review!!! Thank you so much for your business and being so fun, kind and wonderful to work with. Everyone in the office loves you all and we are so thankful for you!"
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Leslie Dombrowski

September 30, 2024

5  out of  5
rating by Leslie Dombrowski
"Eric Krist was extremely helpful and got me a great price!"
We responded:
"Eric is awesome and fun to work with! Thank you for the shoutout and five stars Leslie!"
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Phyllis

September 16, 2024

5  out of  5
rating by Phyllis
"Laura Ash is very helpful with all the information I needed for my insurance. She is got me just what I needed for my Honda Accord! I recommend you call her!"
We responded:
"Thank you, Phyllis! I am so glad we could help with your car insurance rates and as always, we really appreciate your business! You are the best!"
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Alexander Buie

September 15, 2024

5  out of  5
rating by Alexander Buie
"Laura Ash wrote my business insurance and it was so reasonable and she was so nice to work with! Highly recommend her!"
We responded:
"Thank you very much Alex! You were so fun to work with and we really appreciate the review! Good luck with your new business!!"
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Sarah Hughes

August 20, 2024

5  out of  5
rating by Sarah Hughes
"Great experience switching State Farm locations, Melody was super kind and helpful!!"
We responded:
"Thank you, Sarah! We look forward to working with you and we are so happy you had a great experience with Melody, she is awesome!"
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S Reed

August 15, 2024

5  out of  5
rating by S Reed
"Melody at State Farm is so amazing. She went above and beyond to give me all of my insurance options while being friendly and professional. I recommend everyone who needs insurance assistance to see Melody at Laura Ash- State Farm Insurance!"
We responded:
"Melody is amazing! We are so lucky to have her! Her care and concern for our customers is extraordinary! Thank you for your business and review!!"
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Linda Keritsis

August 1, 2024

5  out of  5
rating by Linda Keritsis
"Happy to have Laura Ash handle all my policies! I Highly recommend her and her honesty Great customer service and yes 5 Stars well deserved... Thank you for your Amazing service!"
We responded:
"Hi Linda, thank you for your business and the five stars! We really appreciate how wonderful you are to take care of!! You are an amazing person! Thank you! "
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John Carlevato

August 1, 2024

5  out of  5
rating by John Carlevato
"Laura is one of the most positive, and trustworthy people I know. She does all she can in order to take the best care of her clients as possible. If you want someone reliable and someone you can trust, work with Laura!"
We responded:
"Thank you, John! You are so kind! I appreciate you and your 5 stars, and your confidence in me!"
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Karen Possemato

July 23, 2024

5  out of  5
rating by Karen Possemato
"Laura is amazing! She has handled renters insurance for our son at UT. We are so grateful for her help as we are out of state and so hard to navigate this without a trusted partner."
We responded:
"I am so happy we could set your son up with the best policy for his fall semester at UT. So exciting! Thank you for the 5 stars! You are awesome and it was so fun to work with you!"
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Ashlea Lindsay

May 13, 2024

5  out of  5
rating by Ashlea Lindsay
"When I say above and beyond I mean it!!! Melody was able to quote me within 10 minutes with the best prices for car insurance and she also helped me find a DMV open for me at my convenience. She really went out of her way for me! Best experience with insurance I’ve encountered."
We responded:
"Thank you Ashlea, Melody is awesome! I am so happy she was able to get you a great price in a good amount of time. We appreciate you noticing her hard work! Thanks so much!! "
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Joe Guetzloff

May 8, 2024

5  out of  5
rating by Joe Guetzloff
"After a one car accident in the rain out of town Laura answered my after-hours call while out to dinner. Not only did she get me immediately connected to a claims rep but she found a nearby approved body shop, made a car rental arrangement and found me a hotel to stay in waiting for them to open the next day so I could continue my weekend trip. Incredible customer service as usual from State Farm."
We responded:
"That was so stressful Joe. I am so glad I could help you through that horrible accident and get you where you needed to be! The five stars mean so much and I am so glad you are ok!!"
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Katie Gwin

May 1, 2024

5  out of  5
rating by Katie Gwin
"Do you want to have a stress-free insurance experience? How about saving money...does that sound fun? Do you want to make a friend while you're at it!? If so, Laura Ash is your girl! Laura has managed to save me a serious ton of money on my homeowners and car insurance (I had USAA for both previously), and she's a pleasure to work with. She just makes it all so easy, and what more could you want?"
We responded:
"Katie, you're amazing! I had so much fun working with you to get you the best policies at the best prices. If everyone were like you, our job would be so easy!! You are so fun and I always look forward to talking to you. Thanks so much again for the five stars and awesome review! You are the best!!!"