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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ken Heflin

July 24, 2025

5  out of  5
rating by Ken Heflin
"I highly recommend giving them a chance for your business. I spoke with Audrey and she was so nice and helpful. The other wonderful team members I spoke with were also fantastic too. They took care of my mother and so even though I didn’t proceed this time around I have a feeling come next renewal they will be the first call I make. Thank you again Audrey for you professionalism I owe you some referrals for your great work!"
We responded:
"Thank you for the sweet review and we are hoping to be able to work with you in the future!! Audrey is awesome!"
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Daniel Kendrick

July 22, 2025

5  out of  5
rating by Daniel Kendrick
"Everything was simple and very informative. She was very helpful and the process was super convenient. And above all they gave me the same coverage with $25,000 more benefit than their competitors for $50-$100 less a month."
We responded:
"We are so happy we could help you with your insurance and save you some money. You are so great to work with! Thanks for the shoutout!"
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Tracy Heflin

June 30, 2025

5  out of  5
rating by Tracy Heflin
"Laura Ash State Farm is awesome. Audry and Laura were so helpful in explaining all things related to auto and home owners insurance. They were able to give me better coverage and lower price than previous insurance company. Ready and willing to take my calls, timely in responding, and friendly through every aspect of the process. I highly recommend Laura Ash State Farm if you are shopping insurance needs!"
We responded:
"Thank you, Tracy!!! We are so excited to work with you and really appreciate how kind you are and the amazing review!! You are the best!"
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Zach Liston

June 27, 2025

5  out of  5
rating by Zach Liston
"I have known Laura for a few years and I know her to be a consummate professional. I appreciate her integrity and knowledge. I will definitely be going to her to get my new house insured soon."
We responded:
"Thanks Zach! You have been great and your house project has been fun! Glad to get this squared away for you! Appreciate you!"
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Aaron Solomon

June 27, 2025

5  out of  5
rating by Aaron Solomon
"Laura! Very knowledgeable, very engaging, very transparent, one of the best in the business, if you ever need an agent she’s the way to go!"
We responded:
"Awe Aaron, thanks so much!! I have really enjoyed getting to know you! Excited to help you in the future!"
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Kevin Coffman

June 27, 2025

5  out of  5
rating by Kevin Coffman
"Laura Ash and her office are great! Laura has helped me and my family for 16 years. We love her!"
We responded:
"We love you guys Kevin. Thank you for the awesome review and for being so fun to work with!"
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tyler spence

June 27, 2025

5  out of  5
rating by tyler spence
"Laura is a great person to talk with about all your insurance needs. From home to auto she is the best person to deal with!!"
We responded:
"Thank you, Tyler, it has been so fun working with you and getting to know you! Thanks for the review, it means a lot!"
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Li Pan

May 28, 2025

5  out of  5
rating by Li Pan
"Laura and her team were very attentive and easy to work with. Very happy with the switch and so far they have made the whole process and experience very pleasant. Highly recommended"
We responded:
"Thank you so much Li! We have really enjoyed working with you and appreciate your business. Let us know if you need anything! "
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Lori Griffith

May 27, 2025

5  out of  5
rating by Lori Griffith
"Laura Ash and her team are the BEST!! I stopped in to get a quote on car/home insurance and signed up that day. Everyone is very friendly and knowledgeable, so glad I made the switch!!"
We responded:
"Thank you, Lori! You have been so fun to work with, and we appreciate this amazing review! Have a great summer!"
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Franklin Kirkland

April 8, 2025

5  out of  5
rating by Franklin Kirkland
"The whole process was fast and seamless! Highly recommend."
We responded:
"Thank you Mr. Kirkland! We all enjoyed meeting you and working with you! Excited about your new ventures!"
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Thomas Turner

March 28, 2025

5  out of  5
rating by Thomas Turner
"I’ve had the pleasure of working with this team on a multitude of clients’ homes, and they are absolutely amazing. Their customers understand the process and they understand who we are and how we do business before we even have a phone conversation. Laura and her team do an exceptional job of educating homeowners on the difference between an insurance claim and issues related to normal wear and tear or negligence. It’s incredibly refreshing to work with a group that sets such clear expectations and communicates so well. Thank you to Laura and her entire team for all that you do for East Tennessee!"
We responded:
"We’re thankful for your feedback Thomas! We appreciate you and the way you take care of our customers. Thanks for being amazing to work with and for the five stars!!! "
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Lauren Schaefer Goodner

March 26, 2025

5  out of  5
rating by Lauren Schaefer Goodner
"Laura Ash and company are the BEST! I don't feel that I'm dealing with a business, I'm just dealing with friends (who are the incredibly responsive, trustworthy and reliable-- friends you want!) Thanks team!"
We responded:
"We definitely feel like you are our friend too Lauren!! Thank you so much for the review and we were so happy to help you today! You are the best!"
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Charles Allen

March 24, 2025

5  out of  5
rating by Charles Allen
"Laura and her team are the best to work with!"
We responded:
"We appreciate your review, Charlie! We are delighted to know you had a great experience with our State Farm office. You and your family mean so much to us!"
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Will Allen

March 24, 2025

5  out of  5
rating by Will Allen
"Laura has been our agent for years and we would never go anywhere else! She is friendly, knowledgeable and honest! She has the best team as well!"
We responded:
"Thank you Will!! We’re so glad to know you’re happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! You are the best!"
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Richard Salamacha

March 13, 2025

5  out of  5
rating by Richard Salamacha
"Laura is a great agent. She doesn’t mind helping an old guy out like me and really explaining the policies. I highly recommend her and her team for a kind and honest conversation."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Emily Wolff

March 12, 2025

5  out of  5
rating by Emily Wolff
"Very kind team! Laura is so fun and genuine, you’re in good hands here!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Meredith Peccolo

February 24, 2025

5  out of  5
rating by Meredith Peccolo
"Laura Ash is the BEST! She is knowledgeable, professional, and genuinely caring. Laura is quick to respond, incredibly patient, and goes above and beyond. She takes the time to explain every detail, ensuring I have the best coverage for my needs. I can’t recommend her highly enough—if you need an insurance agent who truly cares about her clients, Laura is the one to call."
We responded:
"You are so sweet Meredith!!! Thank you for taking the time to write this awesome review. We love working with you all and reading this means so much to me. You all are truly the best and thank you for your business!!"
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Lonnie Scoggins

January 24, 2025

5  out of  5
rating by Lonnie Scoggins
"Weve been with State Farm for over 20yrs. Laura is our newest agent in Knoxville TN. She is by far the easiest most cherful and exceptionally Helpful Agent ive ever had in my 52yrs of being Insured. If she is not your agent I Highly Recommend her for ALL of your INSURANCE needs. You wont be dissapointed with Her! She is Extremly Nice. I like that! Thank you Laura. I Appreciate people like you."
We responded:
"You are so sweet!!! I really enjoy working with you all and I am so glad i could help you today! You guys are awesome and definitely office faves!!! Your review made my day! Thank you!!"
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Frank Croce

January 17, 2025

5  out of  5
rating by Frank Croce
"Laura is fantastic! She communicates so well. I would recommend her to anyone and everyone!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jackie Huff

January 15, 2025

5  out of  5
rating by Jackie Huff
"Laura and her team handle all our insurance needs. They are thoroughly and personable. Very happy!!"
We responded:
"Thank you Jackie! You are so fun to work with and we really appreciate your kindness when you call! You guys mean a lot to us!"
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Angela Eaglin

January 10, 2025

5  out of  5
rating by Angela Eaglin
"The Laura Ash team is top notch! Melody gave such great customer service when I called! I couldn't be more happy with the the way I was treated and with the service I received."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know your service with Melody was great! If you ever have any questions or need assistance, we’re here to help!"
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Nina Mogadam

January 6, 2025

5  out of  5
rating by Nina Mogadam
"Laura is a pleasure to work with and is truly the kindest! She is extremely reliable and a great person all around. Highly recommend working with her!"
We responded:
"Nina, you have been so fun to work with and get to know! You are the best and so kind! I look forward to working with you more!"
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Josh Feller

November 25, 2024

5  out of  5
rating by Josh Feller
"Wonderful crew, always so helpful and friendly! Thank you guys for all you do for us!"
We responded:
"We all enjoy working with your family and we are so happy to have you as our friends and customers! Thank you for the five stars!"
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Robert SULLIVAN

November 7, 2024

5  out of  5
rating by Robert SULLIVAN
"So very helpful resloving my needs? A true professional."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us!"
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Kelly Stutler

November 5, 2024

5  out of  5
rating by Kelly Stutler
"Excellent communication and a great experience! I would recommend Laura to anyone!"
We responded:
"We’re honored by your positive feedback! We are so thankful for you! You are the best!"