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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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randy graham

August 28, 2026

5  out of  5
rating by randy graham
"Always wonderful service from this agent and her staff. I'm not always happy about the parent company (State Farm), but the agent and her employees are great."
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William Hotz

August 20, 2026

5  out of  5
rating by William Hotz
"Took care of business efficiently & professionally."
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LeBlanc Decks

August 19, 2026

5  out of  5
rating by LeBlanc Decks
"We've been working with Laura and her team since 2022. They have always provided excellent communication and customer service. Highly recommend."
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Sonny Glandon

August 12, 2026

5  out of  5
rating by Sonny Glandon
"Laura Ash and team have always been there to help. I greatly appreciate the team."
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tim story

August 8, 2026

5  out of  5
rating by tim story
"Very helpful"
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Robert Mikol

August 5, 2026

5  out of  5
rating by Robert Mikol
"I've now been a client for three years. Their team is professional and trustworthy. I think the prices I pay are very reasonable although I haven't had a reason to check lately."
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Greg

August 5, 2026

5  out of  5
rating by Greg
"Best dang insurance agent around."
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Jacob Stoll

August 4, 2026

5  out of  5
rating by Jacob Stoll
"We have been with Laura since we moved to Knoxville in 2019. Everyone on her team has gone above and beyond what we expected. If you enjoy working with someone local who cares about their service, then choose Laura!"
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John Coleman

July 30, 2026

5  out of  5
rating by John Coleman
"Laura Ash is an exceptional insurance agent and an absolute lifesaver. She is customer-facing and supportive, taking great care of our homeowners, automotive, and boat policies. Recently, our mortgage lender made errors with our escrow balances, and Laura personally spent hours on the phone getting it corrected. She continues to go above and beyond for our family. It is rare to find someone who actively saves you both time and money while delivering this level of personal, hands-on service. I highly recommend her and we will be life-long customers!"
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Buddy Bevil

July 28, 2026

5  out of  5
rating by Buddy Bevil
"Laura and her staff are always very helpful, professional, courteous and responsive. Simply the BEST!"
We responded:
"Thank you so much Mr. Bevil! You mean the world to us! You’re the best! Thanks for all the sweet sentiments!"
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Ron Spencer

July 28, 2026

5  out of  5
rating by Ron Spencer
"Treats me like a VIP with every call!! Would highly recommend"
We responded:
"You are a VIP!! We appreciate you so much! Thank you for the 5-STARS!"
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Dina Boehm

July 28, 2026

5  out of  5
rating by Dina Boehm
"Leslie is so knowledgeable, patient, and kind. She is a pleasure to work with and made the daunting task of switching insurance so much easier!"
We responded:
"We are so glad to have you at Laura Ash State Farm! Leslie is THE BEST"
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Deven Duda

July 21, 2026

5  out of  5
rating by Deven Duda
"Audrey was quick, kind, and thorough in setting up insurance for our new home. Would highly recommend!"
We responded:
"Thank you Deven! She has really enjoyed getting to know you and working with you. She is awesome! Thank you so much for the review! We appreciate you!"
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Don Moore

July 16, 2026

5  out of  5
rating by Don Moore
"They saved me over $100.00 a month. Very nice people to help you."
We responded:
"I am so happy we could help you save money on your car insurance Don! Thank you for the shoutout. You have been awesome to work with!"
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Alexis Monnin

July 15, 2026

5  out of  5
rating by Alexis Monnin
"I've been working with Leslie for years now. She's always quick to get back to me if we have a new vehicle purchase or policy question and very professional. She breaks down some of the hard to understand policies into a way that we understand. I highly recommend this office."
We responded:
"Thank you, Alexis! Leslie is so good at what she does, and we are lucky to have her! We appreciate you recognizing her and thanks for the FIVE stars!"
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Patty Leadbetter

July 14, 2026

5  out of  5
rating by Patty Leadbetter
"Nice and knowledgeable"
We responded:
"Thank you so much Patty! You guys are the best and we all love working with you!"
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Clay Steimle

July 8, 2026

5  out of  5
rating by Clay Steimle
"Laura Ash and her team at State Farm (shoutout to Audrey!) have been fantastic for my auto, home, and business insurance. Communication is always quick and clear — never chasing anyone down for answers. Highly recommend if you want an agent who’s genuinely responsive and cares about getting the right insurance coverage in place."
We responded:
"Thank you, Clay! We have enjoyed working with you and Audrey is amazing, thanks for shouting her out! Appreciate the awesome review!"
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Anthony Carter

June 22, 2026

5  out of  5
rating by Anthony Carter
"Great service. Always there when I need them!"
We responded:
"Thank you, Anthony, we all enjoy working with you! Glad we could help you through it!"
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Quantum Cat

April 21, 2026

5  out of  5
rating by Quantum Cat
"I can’t say enough great things about my experience with Laura Ash and her team at State Farm—especially Audrey Lane! Setting up household insurance can feel overwhelming, but they made the entire process smooth, clear, and even enjoyable. Audrey took the time to walk me through all my options, making sure I had the right coverage without any pressure, while Laura was incredibly responsive, detail-oriented, and genuinely kind every step of the way.

What really stood out was their professionalism combined with a personal touch—you can tell they truly care about their clients and want what’s best for them. Every question I had was answered quickly and thoroughly, and I walked away feeling confident and well taken care of. If you’re looking for an insurance team that’s knowledgeable, trustworthy, and easy to work with, I highly recommend Laura Ash and her team. Exceptional service all around!"
We responded:
"Thank you so much for the very kind review. Audrey provides one of a kind service and truly cares about our customers. We have all enjoyed helping you with your insurance and appreciate the five star feedback! You’re the best! "
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Frank Croce

April 10, 2026

5  out of  5
rating by Frank Croce
"Laura is fantastic! She communicates so well. I would recommend her to anyone and everyone!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brian Williams

April 9, 2026

5  out of  5
rating by Brian Williams
"Awesome personnel to speak with. Attentive and very polite. Highly recommend this agency to anybody.
In a nutshell, I give them a 10 out of 10!
Thanks...BW"
We responded:
"Thank you Brian!! We appreciate you and your business, and you are always so great to talk to. You are the best!!!"
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Michelle Carr

March 30, 2026

5  out of  5
rating by Michelle Carr
"Laura and her team are honestly so amazing to work with. They treat me like family and saved me so much money on my car and home insurance. Highly recommend!"
We responded:
"Thank you Michelle! You are always so great to work with, and we really appreciate all your business over the years! You are the BEST!!!!"
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Ethan Duke

March 26, 2026

5  out of  5
rating by Ethan Duke
"I’ve worked with Laura before she’s very seeet and knowledgeable and I’d work with her again, I’d recommend her to anybody I know needing insurance!"
We responded:
"Thank you Ethan! I’m so glad you had a good experience with my State Farm office. Your recommendation means a lot to me and so do your five stars!⭐️ "
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Andrea Northcutt

March 8, 2026

5  out of  5
rating by Andrea Northcutt
"I recently met with Laura to discuss switching my condo and auto insurance. She was knowledgeable, professional, and personable. Laura thoroughly reviewed my current policy and what State Farm could offer. The auto and condo policies she put together saved me money while providing better coverage. I switched my coverage and have complete confidence in her. Thank you so much, Laura!"
We responded:
"Thank you, Andrea! I am so happy we could get you better condo and auto coverage at the best price. You have been so fun to work with and let us know if we can help with anything else! Thanks for the FIVE STARS!"
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Cole Ryg

February 26, 2026

5  out of  5
rating by Cole Ryg
"Laura and her team really helped us out and found us better rates on not just our auto, but our home too! The communication was top notch as well!
We were with Progressive for 15 + years and thought we were sitting good with them, but I guess we were just an expendable number."
We responded:
"Cole, I am so glad we could save you money on your car and home insurance! You have been great to work with and we really appreciate your business and great review! "